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Full setup and operating guides for the real app surface: CRM, billing, payments, automations, exports, notes, recurring workflows, and everyday workspace use.

Guided setup

Start with onboarding, domain setup, billing connection, and first imports.

Daily operations

Learn archive rules, payments, receipts, recurring work, and client support flow.

Reports and workflows

Understand reports, CSV exports, automations, and routine workspace operations.

Branding

Uploading your business logo for branded emails

Add your company logo once and reuse it across outbound email so receipts, reports, and saved templates feel more polished.

How to upload a workspace logo and make sure it appears cleanly across your branded email flow.

Support

Using the support inbox and owner notifications

Keep workspace support conversations organized while sending owner alerts when a new message or signup needs attention.

A practical guide to the support inbox, chat flow, attachments, and owner notification alerts.

Getting started

Standalone workspace quick start

Launch without connected billing. Set your business name, import clients, and start managing follow-ups fast.

A fast way to get a freelancer or solo workspace live without waiting on connected billing.

Email

How to verify your sending domain

Avoid the most common email issue by connecting DNS records correctly before sending your first campaign.

A practical setup guide for getting outbound email healthy before you start sending real client messages.

Migration

Importing existing clients from CSV

Bring in names, plans, MRR, balances, and notes with the right column format and fewer cleanup headaches.

How to move your old spreadsheet into Customerscor with less cleanup and better results.

Billing

Connecting billing for live subscription data

Use your secret key safely, choose the correct Stripe environment, and sync your real customer history.

A safe path for connecting live billing without polluting your workspace with the wrong environment.

Reporting

Setting up owner reports and team alerts

Route reports to inboxes and Slack channels so you always know what needs attention each week.

How to make reports actually useful by sending them where people already work.

Plans

When to use Starter vs Pro

Understand the 20-client free cap, when unlimited clients matters, and how to price your own growth confidently.

A simple guide for deciding when the free plan is enough and when Pro protects momentum.

CRM

Organizing your CRM with custom fields

Track niche client details, project attributes, and qualification notes without forcing everything into one generic layout.

How to make the CRM fit your business instead of squeezing your business into generic fields.

Operations

Using archive and restore safely

Keep your workspace clean without deleting valuable history by archiving clients, invoices, services, and payments the right way.

A safer way to clean up the workspace without losing record history.

Payments

Recording payments and sending receipts

Mark invoices as paid, log manual payments, and keep the receipt trail accurate for both you and the client.

How to keep your receivables, invoice status, and receipts aligned.

Recurring

Recurring invoices for retainers and repeat work

Set up repeat billing profiles so monthly work does not have to be recreated from scratch every cycle.

How to use recurring invoice profiles for predictable, lower-friction repeat work.

Automation

Automation rules that save real time

Use reminders, follow-up triggers, and status-based actions to reduce the manual admin work that usually piles up.

How to design small automation wins that compound instead of creating noisy complexity.

Reports

Exporting reports as CSV

Pull clean client, summary, and transaction exports when you need to audit the business or share numbers elsewhere.

How to use CSV exports without losing the structure you already built inside the app.

Notes

How internal notes help support and delivery

Keep account context, client preferences, and risk details attached to the customer record so nothing gets lost.

Why internal notes are one of the highest leverage features in the whole CRM.